Common problems with automatic pet feeders include power issues, food jams, inaccurate portioning, and Wi-Fi connectivity problems. To troubleshoot, first check and secure the power source, including batteries and cables. Next, clean the feeder to prevent jams and ensure the food is dry and the correct size. Finally, recalibrate portion settings, reset the feeder, and check Wi-Fi settings if applicable.
Power and connectivity issues
Not powering on: Check the power cord is securely plugged into both the feeder and a working outlet. Test the outlet with another device. If using batteries, ensure they are fresh and installed correctly.
Wi-Fi offline: Make sure the feeder is connected to a 2.4 GHz network, not a 5 GHz one. Try separating the bands on your router or connecting to a different network.
Unreliable power: Use a feeder that has a battery backup to ensure food is dispensed during power outages.
Food and dispensing problems
Food jams: Regularly clean the food hopper and dispensing mechanism to prevent clogs. Ensure the food is dry kibble of the recommended size (usually 2-15mm) and avoid overfilling the tank.
Inaccurate portioning: Calibrate the feeder's portion settings to match your pet's dietary needs. Ensure the food is not clumping and the mechanism is free of debris.
Feeder won't dispense:
Check the power and clear any jams.
Double-press the "Down" button to manually test the motor.
Make sure the current time and feeding schedule are set correctly.
Power and connectivity issues
Not powering on: Check the power cord is securely plugged into both the feeder and a working outlet. Test the outlet with another device. If using batteries, ensure they are fresh and installed correctly.
Wi-Fi offline: Make sure the feeder is connected to a 2.4 GHz network, not a 5 GHz one. Try separating the bands on your router or connecting to a different network.
Unreliable power: Use a feeder that has a battery backup to ensure food is dispensed during power outages.
Food and dispensing problems
Food jams: Regularly clean the food hopper and dispensing mechanism to prevent clogs. Ensure the food is dry kibble of the recommended size (usually 2-15mm) and avoid overfilling the tank.
Inaccurate portioning: Calibrate the feeder's portion settings to match your pet's dietary needs. Ensure the food is not clumping and the mechanism is free of debris.
Feeder won't dispense:
Check the power and clear any jams.
Double-press the "Down" button to manually test the motor.
Make sure the current time and feeding schedule are set correctly.
