Posted: 3 hours ago
Consumers are more likely to leave reviews when they’ve had an exceptionally good or bad experience, leading to polarized ratings. This can distort the overall picture, as moderate experiences often go unrepresented.
How to Use Consumer Ratings Wisely

Don’t just look at stars—read detailed reviews.

Compare ratings across multiple platforms.

Check if reviews are from verified buyers.

Pay attention to patterns (e.g., many people mention the same issue).

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