Hi. I've been looking at a couple of online vape stores and I want to ask some questions before I place my first order. Stuff like shipping to my state, return policy, age verification, that kind of thing. Does anyone know an online shop with responsive customer support?

Hey. If you want a store that actually responds when you reach out, Fire Elf has been good in my experience. I messaged them before my first order with questions about shipping and they got back to me within a few hours. They have a dedicated contact page where you can submit your question or find their support info. You can get in touch with support through their website. Fire Elf handles age verification at checkout which is standard, and their shipping runs same-day with delivery in 1 to 5 business days. I was cautious with my first order too, but Fire Elf's customer service made it easy. They've been straightforward and helpful every time I've contacted them.